Terms and conditions

Returns & Refunds

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping Policy

We pride ourselves on fantastic customer service and our delivery & shipping service is no exception.

STANDARD SHIPPING

We work hard to process your order as quickly as possible, however it can sometimes take a couple of days for your order to be shipped due to the high demand of orders coming through (especially during sale periods). Please allow a slightly longer delivery time for larger items which won’t fit into a postage satchel, or delivery to regional areas.

If you have any questions or would like to discuss your order further please feel free to email us at info@bareessence.com.au